What Levinson hadn’t realized yet was that Michael’s warning carried real weight. The contracts on the line were worth millions, and the board would have no choice but to respond swiftly. As his town car pulled away toward Manhattan, Michael was already thinking several steps ahead—like a strategist setting the board for checkmate.
The story broke two days later. The Wall Street Journal ran the headline: “Black CEO Sparks Shake-Up at American Skyways After First-Class Dispute.” Other outlets followed suit, some focusing on the racial undertones, others on the business fallout.
American Skyways released a statement confirming that the entire crew from Flight 782 had been dismissed, pending further investigation. While the airline publicly reaffirmed its commitment to the “respectful treatment of all passengers,” internal sources admitted the move had more to do with protecting high-value contracts than upholding company values.
For Michael, the fallout was swift and intense. His inbox was flooded with messages—from fellow executives, employees, and even strangers. Some applauded him for taking a stand, calling it a long-overdue push for accountability in an industry frequently called out for bias. Others criticized him, accusing him of overreaching and using his corporate influence to punish front-line workers.