The 80-year-old grandmother had been with us for almost a month — quiet, neat, grateful for every word, every glass of water. And during all that time, no one visited her. Not a single phone call, not a single guest. Only we — nurses and doctors — were by her side, and over time she opened up to us.

She told us she had a son and a daughter-in-law. When she spoke about them, her voice trembled — not from anger, but from pain. They didn’t visit, didn’t ask about her condition, didn’t care if she needed anything.