Zara, feeling the encouragement from those around her, sat up a little straighter. Though still shaken, she was beginning to understand that the people on the plane were on her side. Megan returned to Zara’s row, offering a warm, empathetic smile, “Are you okay, sweetheart?” she asked gently, as she handed Zara a complimentary snack and drink, a small gesture intended to soothe.